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Technology&Services
Technical Services
Technology&Services

Dear customers,

               Thank you for purchasing our equipment, in order to better serve you, our company will provide the following service policy:


The products provided by our company, if due to product quality problems (except for damage caused by human factors), will be replaced within three months from the date of receipt of the product by the customer, and will be repaired free of charge within one year, and only the maintenance cost will be charged after one year; Our company provides you with services such as "telephone technical support service", "network remote support", "return repair service", "shipping replacement service" and "on-site service", and you can choose the appropriate way to enjoy the service.


No matter what kind of problems you encounter, you can call our company's technical service telephone or communicate through QQ, WeChat, email and other tools.


  • Timing of response and fault repair during the warranty period

    After the warranty period, our company will continue to provide preferential technical services and after-sales maintenance services to the buyer, and promise to provide customers with the same after-sales service quality during the warranty period, and provide customers with the required spare parts at a reasonable price and bear the improvement caused by the principle failure.

    We will provide lifelong service of system hardware and software, and only charge the cost fee.

    We have set up an after-sales maintenance hotline to provide 7*24 hours of telephone service support free of charge, and established a localized support team in 17 provinces across the country to quickly provide customers with targeted solutions through a comprehensive and full-coverage after-sales service system.

    Our company promises to work with customers in a sincere and cooperative manner to successfully complete all the work of related projects. Any problems that occur during any period will be resolved in a serious and responsible manner.


  • Paid Terms of Service

    After the warranty period, our company will continue to provide preferential technical services and after-sales maintenance services to the buyer, and promise to provide customers with the same after-sales service quality during the warranty period, and provide customers with the required spare parts at a reasonable price and bear the improvement caused by the principle failure.

    We will provide lifelong service of system hardware and software, and only charge the cost fee.

    We have set up an after-sales maintenance hotline to provide 7*24 hours of telephone service support free of charge, and established a localized support team in 17 provinces across the country to quickly provide customers with targeted solutions through a comprehensive and full-coverage after-sales service system.

    Our company promises to work with customers in a sincere and cooperative manner to successfully complete all the work of related projects. Any problems that occur during any period will be resolved in a serious and responsible manner.


  • After-sales service guarantee commitment

    After the warranty period, our company will continue to provide preferential technical services and after-sales maintenance services to the buyer, and promise to provide customers with the same after-sales service quality during the warranty period, and provide customers with the required spare parts at a reasonable price and bear the improvement caused by the principle failure.

    We will provide lifelong service of system hardware and software, and only charge the cost fee.

    We have set up an after-sales maintenance hotline to provide 7*24 hours of telephone service support free of charge, and established a localized support team in 17 provinces across the country to quickly provide customers with targeted solutions through a comprehensive and full-coverage after-sales service system.

    Our company promises to work with customers in a sincere and cooperative manner to successfully complete all the work of related projects. Any problems that occur during any period will be resolved in a serious and responsible manner.


  • Technical service methods, conditions and commitments after the warranty period

    After the warranty period, our company will continue to provide preferential technical services and after-sales maintenance services to the buyer, and promise to provide customers with the same after-sales service quality during the warranty period, and provide customers with the required spare parts at a reasonable price and bear the improvement caused by the principle failure.

    We will provide lifelong service of system hardware and software, and only charge the cost fee.

    We have set up an after-sales maintenance hotline to provide 7*24 hours of telephone service support free of charge, and established a localized support team in 17 provinces across the country to quickly provide customers with targeted solutions through a comprehensive and full-coverage after-sales service system.

    Our company promises to work with customers in a sincere and cooperative manner to successfully complete all the work of related projects. Any problems that occur during any period will be resolved in a serious and responsible manner.